Category Archives: Others
How to Pay Using Credit Card and Checkout as a Guest
True Ceylon spices allows to pay through following two payment methods.
- Paypal
- International credit or debit card
If you are having troubles to initiate your payments using credit or debit card, this guide helps you. No Paypal account is required to complete the process.
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08. Unfortunately, Paypal not allowed to proceed payments from Pakistan customers. Please use ‘Direct banks transfer’ option and deposit money to our bank account with following details on order confirmation page.
Covid-19 status update
Status updated on 06th September, 2021
Sri Lankan government has extended island-wide lock-down up to 13th September 2021.
We use alternative providers to forward your packages. Some delays may occur accordingly.
We respect your cooperation and sincerely apologize for the inconvenience caused.
Note: If you unable to see ‘Economy shipping’ option in your ‘Cart’ or ‘Checkout’ page, it is due to unavailability of ‘Economy shipping’ to your country in the movement.
Status updated on 29th August, 2021
We regret to inform you that, Sri Lankan government is extended island-wide lock-down up to 6th September 2021.
Shipments will be continued thereafter.
Note: f you unable to see ‘Economy shipping’ option in your ‘Cart’ or ‘Checkout’ page, it is due to unavailability of ‘Economy shipping’ to your country in the movement.
Status updated on 21st August, 2021
We regret to inform you that, Sri Lankan government announced a island-wide lock-down up to 30th of August, 2021. Accordingly, we unable to ship your packages until end of this lock-down. Those will be shipped from 31st of August, 2021.
‘Express shipping‘ will be worked as normal after 30th. But, Economy shipping is limited. If you unable to see ‘Economy shipping’ option in your ‘Cart’ or ‘Checkout’ page, it is due to unavailability of ‘Economy shipping’ to your country in the movement.
Status updated on 26th June, 2021
Economy shipping is working for limited countries. Express shipping is working for all countries. But, some delays may occur.
Status updated on 8th June, 2021
A locked down applied over the country due to the effect of Covid-19 and extended until 14th June, . Orders are delayed and will be shipped thereafter.
Status updated on 13th May, 2021
Economy shipping is discontinued for USA and Canada by Sri Lankan postal service.
Status updated on 02nd October, 2020
The pandemic situation is affecting our shipments. The situation as follows.
01. Express shipments are working as normal.
02. Economy shipping is working with delays for following 37 countries.
- Australia
- Bahrain
- Belgium
- Canada
- Cyprus
- Denmark
- France
- Germany
- Greece
- Hong Kong
- India
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Korea
- Kuwait
- Lebanon
- Malaysia
- Maldives
- Netherlands
- New Zealand
- Norway
- Oman
- Pakistan
- Qatar
- Russia
- Saudi Arabia
- Singapore
- Spain
- Switzerland
- Thailand
- Turkey
- UAE
- United Kingdom (UK)
- United States of America (USA)
Feel free to contact us if further information required.Stay home.
Stay Safe.
Thanks.
Status updated on 16th July, 2020
The pandemic situation is affecting our shipments. The situation as follows.
01. Express shipments are working as normal.
02. Economy shipping is working with delays for following 22 countries.
- Australia
- Belgium
- Canada
- China
- France
- Germany
- Greece
- Hong Kong
- India
- Israel
- Italy
- Japan
- Maldives
- Netherlands
- Qatar
- Russia
- Singapore
- Spain
- Switzerland
- Turkey
- UAE
- United Kingdom (UK)
- United States of America (USA)
Feel free to contact us if further information required.Stay home.
Stay Safe.
Thanks.
Status updated on 29th June, 2020
We had delivery delays to the pandemic situation and the current situation as follows.
01. Express shipments are working as normal.
02. Economy shipping and Air Parcel services are working with delays for Hong Kong, China, Australia, United Kingdom, Japan, Singapore, Qatar, Germany and India. Except, packages are not accepting by postal service.
We discourage your to select Economy shipping as you shipping option. Because, this service is not in satisfactory level yet.
Feel free to contact us if further information required.
Stay home. Stay Safe.
Thanks.